![]() The phone loaded back up with all settings reset but as the reset didn't go properly I factory reset it again. I eventually had to switch it off and try again. It got part way but then it said boot failure and it was stuck on the android updating don't switch off phone screen. So I decided to do a factory reset this afternoon. This morning I received a call but the screen wouldn't turn on. I have the exact same problem here with my Note 4 ever since the latest update a few days ago my phone has been freezing, lagging, resetting itself and the screen wouldn't wake up.
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